Data Sources and Uses
1. Name, Email ID, Shipping and Billing Address, Phone Number
This data is collected directly from users of the website. This data is used to identify the user, deliver goods and services, identify "lookalike" customers and for security and fraud prevention.
2. Commercial Information
We do not collect payment card numbers and pins. Checkout happens through a third party portal of our payment gateway. We are provided details of the mode of payment and the bank used. We may use this information to provide targeted discounts and promotions and to analyze sources of traffic
3. Internet and network activity like IP addresses and location
We collect this data automatically when you visit our website. This data is used to analyse location based aggregate data and sources of traffic. We also use this data to provide goods or services and targeted promotions.
4. Communication data
We store all call records and whatsapp communication with users. This is used for quality, training purposes and for safety and fraud prevention
5. Social Media reviews
We may chose to reshare customer reviews on facebook, instagram and other social media. We use this data to measure user engagement and for security and fraud prevention. We obtain this data directly when users share our content, post with our products or tag us.
6. Other sources
We may use other sources to draw data to identify customers, delivery goods, customize and personalize advertisements, identify new customers and for security and fraud prevention
1. Data Sharing
Grista Metals Pvt Ltd does not share user data with third parties in exchange for money. We transfer personal data to third parties in order to obtain their services (for example, for Facebook and Google Ads). We are always careful with user data and we intend to comply with all regional legislation
2. Customer Notifications
Grista gives the option to users to opt out of email marketing and marketing on other media. You can email us at email@example.com if you are receiving communication which you do not wish to subscribe to
4. External Links
Although Grista only includes verified links on the website, Grista does not take guarantee for the quality of the links. Users are advised to exercise caution while clicking on any links. Grista cannot be held liable for any damage caused due to external links.